Archive for December, 2009

Anyone with a modded G1 Android out there?

December 10, 2009

As posted on the Google Group Android Discussion:

*****

Update:

Followed every step as outlined at http://wiki.cyanogenmod.com/index.php/Full_Update_Guide_-_G1/Dream_Firmware_to_CyanogenMod

FYI, running Ubuntu 9.04 on an AMD Athlon 850MHz/768MB Ram <G>

When I got to step 12 of “Flash Android1.6 & CyanogenMod latest ”  I rebooted the system (as per step 10) and then the phone reboots into Recovery mode.  I reboot again and it just sits at the G1 TMobile logo for over an hour.

I got the AndroidSDK installed and while sitting in recovery mode I can force it to reboot (sudo adb shell reboot) but nothing else seems to work.  no logcat(sit’s at ‘waiting for device’ no matter where I am in the system (i.e. full boot or recovery menu), no get-state (shows ‘unknown’), and adb usb gives me ‘device not found’ (but it obviously is somehow with the reboot command and ti is connected through a USB cable), nothing.

While in the recovery menu, at the bottom it does show “Build: CyanogenMod v1.4 +JF”  so I’m guessing the mod is installed but I don’t “see the blue CyanogenMod Android logo”, only the T-Mobile G1 logo.  I have to back into recovery, do a restore latest backup(as done at step 3 of  Flash Android1.6 & CyanogenMod latest).
*****

If that is complete Greek to you…..then I’m surprised you are reading this blog <G>

So, you wannt buy an HP computer do ya? Think on this!

December 10, 2009

I get this call last night that a lady had knocked over her laptop and now the screen ‘doesn’t work’.  This can’t be good.  I stop by and see that the LCD is cracked and showing some nice psychedelic shades that would be the most envious screen saver for any hippie.  I tell her that if everything else is fine, then I just need to call HP, get the part and install the new screen.

I take the system home with me and plug in an external monitor.  Lo-and-Behold everything is working fine!  So she no longer has to worry about loosing her baby pictures (lesson to you all, backup, backup, BACKUP!).

In the morning I go online and see what I can find.  Ok, there’s the part number for the replacement LCD (432952-001) but no price listed.  How annoying.  I use the ‘add to cart’ trick and check my cart….still no price!  What the…..sigh, time for a chat.

Normally these chats go pretty well and are mostly helpful.  What I discovered about HP blew my mind.  I mean, such business practice actually works for them???  I have put the entire conversation up here and only changed the poor sap’s name who I chatted with and the serial number info (Oh, and myname of course….because JadedTech just looks much cooler<G>).  All else is as I saved it.

The first line is critical to pay attention to, which the HP ‘tech’ did not.  In it are the  3 critical and relevant information I need.  Anything else is extraneous.

*******

JadedTech : Broken LCD screen, would like to verify replacement cost, part number and availability/shipping times
[An agent will be with you shortly.]
[You are now chatting with HP Agent .]
HP Agent : Welcome to HP Total Care for notebook support. My name is HP Agent. Please give me few moments while I review your issue description.
Note: For security reasons, PLEASE DO NOT send credit card information via chat.

HP Agent : Thank you for being online. I appreciate your patience.
HP Agent : Hello JadedTech, how are you?
HP Agent : Are you with me?
JadedTech : well, lucky not to be the owner of the laptop 🙂
HP Agent : Alright!
HP Agent : First we need to chech the warranty status of the notebook.
HP Agent : May I know the Serial number and Product number of your notebook?
HP Agent : You can check this numbers on a non-Microsoft sticker when you flip the notebook over. Please provide the numbers beside s/n and p/n on the sticker.
HP Agent : * check
HP Agent : Sorry for the typing mistake.
JadedTech : p/n gXXXXXXXXl, s/n cXXXXXXX2
HP Agent : Thank you.
HP Agent : Please give me 2 minutes while I check for the warranty details.
JadedTech : no probs
HP Agent : According to our record your notebook is out of warranty.
HP Agent : And for setting up a service it will be charged $ 398 + tax for LCD screen.
JadedTech : and physical damage isn’t covered by warranty. Just looking for a price, part number and availability
HP Agent : Yes you are correct.
HP Agent : JadedTech, please be online as the system is slow.
JadedTech : “setting up a service’? What is that? Just looking for a price to ship the part to me.
HP Agent : Service means HP need to pick up the notebook for repair.
JadedTech : please pay attention to what I am asking. How much for the part and how much to ship it to my address, [somewhere in Canada….]
HP Agent : Yes I am searching for the part number and price.
HP Agent : Please follow the link.
HP Agent : http://h20141.www2.hp.com/hpparts/Cart.aspx?mscssid=2E3B461078C848039A097074BCAF44F6&setDest=Cart&SearchInc=Multipart
HP Agent : Part number is : 432952-001.
HP Agent : Are you able to access the above link?
JadedTech : Yes, I have been to that link and found the part number but there is no price listed.
HP Agent : The price of the part is $ 750.98.
HP Agent : JadedTech, what best I suggest you to take the notebook to your nearest authorized service provider.
HP Agent : As LCD is not the customer replaceable part.
JadedTech : HOld, a little fconfused here. $750 for the part and $400 for service? $1200 if I dicided to get it picked up??
JadedTech : (woo, lots of typos there….)
HP Agent : No if we setup a service it will charged $ 398 + tax.
HP Agent : LCD screen will be covered under $ 398 + tax.
JadedTech : How can that even be justifiable? Twice the cost for just the part but 1/2 if you do the work? Something doesn’t seem right there. Are you certain on just the cost of the part alone??
HP Agent : Shipping charges is free.
JadedTech : For $750 I should think so!
HP Agent : JadedTech, if we shiped the part then it will be chaged $ 750.
HP Agent : Please enter the part on the provided link to get the part amount.
JadedTech : wow, damn good think I don’t personally own an HP with that kind of pricing. Ok, do you have a link for finding local service providers.
HP Agent : Yes.
HP Agent : Please follow the link.
HP Agent : http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP
HP Agent : Are you able to access the above link?
JadedTech : yes but you gave me the us one, luckily I saw and altered it to point to Canadian info. Found a service provider. Will take it from here. Thanks.
HP Agent : JadedTech, on the left select Other Countries.
HP Agent : Is there anything else I can assist you with now?
JadedTech : nope, it’s been an interesting entertainment session.
HP Agent : Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at: http://www.hp.com/support/chat

Chat support is available 24 hrs a day, 7 days a week.
Please take the time to register your HP product and the products Care Pack at:
Registration: http://www.register.hp.com

Care Pack registration: http://www.hp.com/go/hpcarepack/register
For information on keeping your HP and Compaq products up and running, please visit our Web site at:
http://www.hp.com/go/totalcare

HP Agent : Have a great day ahead! You have been a great customer to assist.

It gets better!  I call the closest Staples (Authorized HP reselling/fixer) and their ‘system is down’ and he can’t get me a price on the part!

Call the other store “Our associates are too busy to help you, please call back” automated message.  This is just beyond ridiculous.

So now I call a Future Shop.  He lists 200+ items with the part number I have!!  Holy crap!  can you imagine going into a car dealership and saying “Hi, I need a Windshield for my Chrysler 300C with the 5.7L Hemi engine”  and then hearing “Oh sir, we have over 200 different Chrysler 300C with the 5.7L Hemi engine…..”.  This is pathetic.

I call the client back and tell her the deal.  I suggest that to keep things simple, just go buy an external monitor/keyboard/mouse and leave well enough alone.  She agrees.

Yup, never buying an HP…..ever.

Shutdown the Internet!!!

December 9, 2009

http://www.turnofftheinternet.com/

Managing Email

December 1, 2009

So who here is anal about their email management?  Seriously, do we even need to be now-a-days?  With the “Jesus of Email” that Gmail is, how much do we need to manage?  Since my switch to Gmail, I have come to value this service more than ever.  Before I had to make sure that I had backs up my Outlook express folder incase the HD dies (and considering they only last 3-5 years now, this is rather important…).  Not only that, when I see client with over a GB in an outlook folder, it makes me shudder.  There is a technical limit to Outlook Express and how big you can bloat up it’s file to (2GB if you want the short answer) and given the number of picture and video attachments floating around, that adds up quickly if your email isn’t managed properly!
gmailBut wait, Google’s ‘limit’ is 8GB currently!  And hell, do you think that it’s going to get smaller as time goes on?  Sure HDs are getting cheap and the common place 1TB drive is just around the corner, but that still doesn’t change the fact that in 3-5 years it’ll have to be replaced.  This is, of course,  Windows doesn’t crash and you reinstall but forget to backup your email and it’s lost any ways….

So even though I switched to Gmail, there were still some emails left floating around in my old web-hoster’s mail system (1300 to be exact).  So I decided to go through them.  When all was said and done, I deleted 1200 of them!  Wow, so much crap that gets ‘hung on to’.  Maybe that ain’t a big number for you but another client of mine has over 20,000 emails and he won’t delete a single one.  Hell, he’s building his own search engine and soon will obsolete Google 😛

Well, I’m pretty sold on Gmail and how easy it is to use and the SPAM filter is great.  So between my web hoster spam filter and Gmail’s, I don’t see any of the 5-20 that ‘supposedly’ comes my way every day 😀

ChromiumIf you haven’t switched yet to Gmail, then get to it!  The sooner the better because when they start with their Network, soon to be followed by Desktops, it will all be so damned seamless and work just beautifully!  I can see it with my Android-powered HTC Dream, am just itching for the Chromium OS!